Our resident hospitality expert for Hotels Week 2013, Adam Castiglioni, laid down how to get the best deal on a Greater Boston hotel. Tip No. 4? "Be nice at check-in: At check-in, be nice to the guest service agent. Politely inquire if an upgrade is available. It may not be available, especially during peak season, but it's worth it to ask." [Curbed Boston]
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